by Flemming Funch
IM - Instant Messaging - is my most important business communication tool. I mention that because quite a few people seem to think it is about wasting time chatting with people all day about nothing. I have little interest in that. That is also why I don't list my IM account numbers in the sidebar here, because I don't want to invite just anybody to drop by and ask me how the weather is. IM is a high priority channel for me, for short business-like messages, but it is also something I can answer in my own time. I get too much e-mail to easily notice everything. I don't like phonecalls much, as I can pretty much do nothing else while talking. I'm multi-tasking, I usually do several things at the same time. I mainly use ICQ because it has the professional features I need, like archiving and being able to write to people who're off-line, and because everybody I do business with are on ICQ. I'd like to get into Jabber, as it is open source, and I can interface with it from my programs, but I haven't had time yet.
For those who don't know what IM is - it is a little program running on your computer which allows you to send a message to somebody you know, and the message can pop up right away for them at the other end. But they don't have to answer right away. So, you can have a conversation without having to be fully present. For you Europeans - it is SMS on your computer, and for that matter, there are various ways of sending messages between cellphones and IM programs.
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