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Caveat Venditor

The NewsLog of Flemming Funch
 Caveat Venditor2003-03-18 23:59
8 comments
picture by Flemming Funch

Mitch Ratcliffe says good stuff about how Xpertweb turns upside down the traditional relationship between buyers and sellers.
"The buyer has needed to be wary since the Romans coined the phrase "caveat emptor" to excuse the seller of poorly made goods or poorly preserved foods. If you were too damned stupid to recognize that your fish sauce was spoiled, tough luck. What Xpertweb does, by flipping the process of a transaction around and making payment dependent on the delivery of quality and quantity promises (whether of stuff or services), is give us the potential for an economic system that both improves the seller's responsiveness to the customer and eliminates the free-rider problem that could afflict a system of payment after delivery.

Let's look at the concept of "Caveat Venditor" ("Let the vendor beware") and consider how it's time has come. For a long time, customer-centric business has been preached and promoted by business gurus, but it remains an ideal that, at best, is a promise easily erased by the liability and indemnification clauses of contracts, sales agreements and user agreements. Every time we relegate one party in a transaction to the role of "customer," they are left to wait for the proverbial shafting, even if it never actually comes. The Cluetrain Manifesto put this in plain words: "Companies must ask themselves where their corporate cultures" end and "If their cultures end before the community begins, they will have no market."

Caveat Venditor is the embodiment of the business guru babble. Walk the walk, don't promise something and expect the transaction to go silently into history. Xpertweb documents both sides of the transaction, creating a history and, by extension, an environment of trust. The first step toward this system has been in the pursuit of a new integrity in business and politics. Investors and citizens are convinced we need greater accountability in corporate disclosure and campaign finance reform, even if "leaders" mostly disagree, because it is their unbridled power at risk."



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8 comments

19 Dec 2014 @ 18:34 by Schatz @186.95.169.62 : jLNyLwNyOVUKCICUB
Below is the promise in the Lib-Dem 2005 Manifesto that I voted for. Please read the last line. So why are you briekang this promise on the Reform Treaty which is 95% the same as the Constitution?!MAKE EUROPE MOREEFFECTIVE AND DEMOCRATICMembership of the EU has beenhugely important for British jobs,environmental protection, equalityrights, and Britain’s place in theworld. But with enlargement totwenty-five member states, theEU needs reform to become moreefficient and more accountable.The new constitution helps toachieve this by improving EUcoherence, strengthening thepowers of the elected EuropeanParliament compared with theCouncil of Ministers, allowingproper oversight of the unelectedCommission, and enhancing therole of national parliaments. Italso more clearly defines and limitsthe powers of the EU, reflectingdiversity and preventing overcentralisation.We are thereforeclear in our support for theconstitution, which we believe is inBritain’s interest – but ratificationmust be subject to a referendum ofthe British people.  


23 Dec 2014 @ 11:13 by Katarina @186.89.21.56 : HujQHSSbLoSiWETQwXZG
The DNA response is a cheap shot Lib Dem meembr'. The issue of this EU Constitution Treaty is a serious one the debate deserves better.Clearly all the key features of the original Constitution are still there. The opt-outs are all the same as on the original Constitution. They've just dropped a couple of EU symbols from the text (which won't be dropped in reality, so that change is meaningless) and done a bit of renaming.I'm surprised you're so keen to let Gordon Brown get away with such an obvious subterfuge. Another case of dogma over democracy?  


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