Ming the Mechanic:
Knowing where to complain

The NewsLog of Flemming Funch
 Knowing where to complain2001-08-27 13:45
21 comments
by Flemming Funch

I think it is generally a good principle to voice one's opinion and to give feedback to organizations or companies one is dealing with, if one has something positive or negative to say. But I must admit that I often don't do so, even when I have something burning to say, and that is mostly because it can be cumbersome to find out who to speak to or who to write to, and then to print out a letter, mail it, etc. Particularly since my beef with an organization quite often is exactly that there seems to be nobody listening and nobody who cares. So, it is nice that there are several online possibilities that might help in communicating. For example, there is PlanetFeedback which helps you send letters to companies, and will mail them for you. And the Better Business Bureau has online forms for filing complaints, as well as lookups in their database summarizing other people's experience.


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21 comments

1 Mar 2002 @ 12:18 by quik33 : Am I crazed or just lonely?
Hi Grand Funch, our interests collided again---in the communications realm---is anyone really THERE? ANYWHERE? I work in a busy kitchen as a line cook, and NO ONE of the more than 75 employees hardly ever speaks to each other in any personal way or goes beyond "howareya?"

I've given up on physically present individuals, and decided to start writing fan letters to authors whose work I admire. I can't find out how, though. I was going to begin with Stephen King, born in 1947, the name that's done more than anything to legitimize a certain amount of fringe weirdness, and can't find where to write---at least not on the internet. And Donald Westlake (b.1919) doesn't appear anywhere. What if I still love them/their work---and they'd like to know it, and I can't FIND them or reach them or---what if Westlake is on his last legs or is very aged and really NEEDS a fan letter describing how his insouciant brevity and wit have literally changed my life in many ways---Dick Francis is probably getting on, too, right? I'll never forgive myself for never writing Johnny Carson at least ONE fan letter...

Please help, Your Grandness---we're linked on a neurolinguistic level far more intense than anything Bandler, Grinder, or NIMH could ever have imagined.... Are there other victims of the "Is there anybody REALLY out there?" quandary? I am sort of ordinarily happy but solitudinous---lately there seems to be a need for at least intellectual contact... All the best to you and yours, MS COLD! Down to 10 degrees, today rainy, fuel @ 101.9, Orowheat bread 2.59, "Sothron" culture still weird. Pacific coast any better? Affectionately, Ol' Texe, Kat Brown.  



1 Mar 2002 @ 22:25 by ming : Reaching Authors
I'd think that most books would contain some way of writing to the author. Most likely care of the publisher. But I don't know how practical it is nowadays. The really well-known ones are probably getting way too much mail, and are probably afraid of opening it after the anthrax scares. The slightly more fringe authors, on the other hand, might enjoy hearing from you.  


13 May 2008 @ 22:17 by mariana @70.48.148.166 : problem with mechanic
TRANSMITION ON MY CAR WAS GONE SO I TOOK IT TO MECHANIC...HE ASKED MONEY IN ADVANCE FOR USED ONE...AND I HAVE PAID HIM..AFTER APP.10 DAYS CAR WAS READY ...AND I HAVE GAVE HIM REST OF THE MONEY..AND THEN AFTER 2 DAYS CAR BROKE AGAIN SAME PROBLEM..A HAVE TOOK CAR BACK AND THAT WAS 2 WEEKS AGO...FROM THEN HE SAID HE ORDER TRANSMITION FROM SCARBOROUGH AND IT WAS WRONG...THEN FROM US...AND IT WAS WRONG ONE ...AND I AM STILL WAITING WITHOUT THE CAR...I DONT KNOW WHAT TO DO OR WHERE TO GO...AND IF YOU CAN GIVE ME ANSWER OR DIRECTIONS WHAT TO DO....
THANK YOU IN ADVANCE.
SINCERELY,
MARIANA  



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